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When death occurs

For some, knowing what to do in the event of a death can be overwhelming, especially if it's something you've not dealt with before. Even when you have, knowing what to do in different circumstances can be daunting. 

We've put together some guidance on what to do if someone dies and the steps you need to take depending on the circumstances. 


You can find full guidance on what to do when someone dies on the UK Government website.

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Death at Home

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If someone dies at home and the death was expected, you will need to call the GP and closest relative. In most cases, a doctor will issue a medical certificate. Once this is done you can contact the funeral directors.

If the death was unexpected, you can call 111 for advice. The death will likely be referred to a coroner by police or a doctor.

Death in a Nursing or Residential Home

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Typically, staff will be able to assist and know exactly what to do in the event of a death. Similarly to death at home, if it was expected you will need to inform your loved one’s GP who will certify the death.


If it was unexpected, the coroner will be contacted. For additional information on what happens if the death has been reported to the coroner, head to the UK Government website.

Death in Hospital

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If someone dies in the hospital, the hospital will typically issue a medical certificate and formal notice. Within five days of receiving the medical certificate, you will need to register the death with the Registrar of Births, Marriages and Deaths in the district where the death occurred. You can find details for register offices here.

24-hour Call Out Service

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01639 642945

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